[As of 17 November 2022]
Bloom is committed to ensuring user privacy. Therefore, we have tried to answer any questions you may have below.
Also, Bloom has appointed a Data Controller who oversees the collection and protection of your personal information. Our Data Controller can be reached by email at support@usebloom.com.
Currently, the only information that Bloom collects is your email address if you decide to join the waitlist and analytical data collected automatically through website cookies. Other than that, Bloom does not collect any personal information.
Here are the types of information we gather and the technical means we use to gather it:
If you decide to join Bloom’s waitlist, you will be asked to give us your email address. Your email address will only be used to communicate further with you, including updates regarding the availability of Bloom’s services (the “Bloom Services”). You can opt out of receiving these types of communications at any time by emailing support@usebloom.com.
Although you can browse through this website without giving any information about yourself, by default, website visitors are tracked using Cookies. For a better understanding of how we use Cookies and how to change your Cookie settings or disable Cookies altogether, please visit the Bloom Cookie Policy page.
We process your personal information to operate, provide, and improve the Bloom Services. These purposes include:
We use your personal information to communicate with you in relation to Bloom Services via email. When you consent to our processing your personal information for this purpose, you may withdraw your consent at anytime and we will stop processing of your data.
Where you provide your consent, we use Google Analytics cookies to collect information about how you use Bloom’s website (the “Website”). This includes IP addresses. Specifically, Google Analytics processes information about the pages you visit on the Website; how long you spend on each page of the Website; how you got to the Website; and what you click on while you’re visiting the Website. We make sure you cannot be directly identified by Google Analytics data.We do this by using Google Analytics’ IP address anonymisation feature and by removing any other personal data from the titles or URLs of the pages youvisit. We will not combine analytics information with other data sets in a way that would directly identify who you are.
Weare designing our system with your security and privacy in mind. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information. We are confident that we are using the latest state-of-the-art technology to ensure that your information is fully protected.
Rightnow, to access the information you have submitted through the electronic form,you must email support@usebloom.com. In the future, as the Bloom Services become more complex, you will be able to access all personal information collected from you by Bloom through a link. The link will allow you to verify the accuracy of your information and to make any corrections.
If you have any questions or objection as to how we collect and process your personal information, please contact us at support@usebloom.com.
Also, if you want to browse our website anonymously, you may do so by disabling cookies on your browser or by clicking here.
We keep your personal information as long as may be necessary to enable your continued use of Bloom Services. If you wish to have Bloom delete your personal information and/or for Bloom to cease contacting you, please email support@usebloom.com. Any emails from Bloom will also have a link for you to opt out of receiving future emails from Bloom.
Subject to EU law, you have the following rights in relation to your personal information:
Right of access: If we are processing your personal information you can request a copy of that information by emailing support@usebloom.com.
Right to rectification: If your personal information is inaccurate or incomplete, you are entitled to ask that we correct or complete it. You can also do this yourself via your user settings.If we shared your personal information with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to doso, we will also tell you with whom we shared your personal information so you can contact them directly.
Right to erasure: You may ask us to erase your personal information in some circumstances, such as where we no longer need it or you withdraw your consent (where applicable). If we shared your data with others, we will alert them to the need for erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal information with so you can contact them directly.
Right to restrict processing: You may ask us to restrictor ‘block’ the processing of your personal information in certain circumstances, such as where you contest the accuracy of the data or object tous processing it (please read below for information on your right to object).We will tell you before we lift any restriction on processing. If we shared your personal information with others, we will tell them about the restriction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your personal information so you can contact them directly.
Right to data portability: You have the right to obtain your personal information from us that you consented to give usor that was provided to us as necessary in connection with our contract with you. We will give you your personal information in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
Right to object: You may ask us at any time to stop processing your personal information, and we will do so.
Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your personal information, including profiling, unless this is necessary in relation to a contract between you and us or you provide your explicit consent to this use.
Right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time, but this will not affect any processing of your data that has already taken place.
Right to lodge a complaint with the data protection authority: If you have a concern about our privacy practices, including the way we handled your personal information, you can report it to the data protection authority that is authorised to hear those concerns.
If you have any concern about privacy at Bloom please email support@usebloom.com with a thorough description of your issue and we will try to resolve it for you.
