Swipe - Strive - Succeed.
How 92% of THG employees see improvements in themselves through Bloom coaching

Swipe - Strive - Succeed.
How 92% of THG employees see improvements in themselves through Bloom coaching

12%

12%

Increase in employee retention

Increase in employee retention

12%

Increase in employee retention

9X

9X

Return on
investment

Return on
investment

Return on investment

Return on investment

9X

Return on
investment

4.6

4.6

Average user star rating for coaching Check-ins

Average user star rating for coaching Check-ins

4.6

Average user star rating for coaching Check-ins

Founded in 2004, THG is a leading vertically-integrated, global

e-commerce technology group and brand owner, powered by its proprietary technology platform, Ingenuity.

THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.

Industry: Retail Tech, Beauty, Nutrition
Size: >8,000 employees
HQ: Manchester, UK
Bloom use case: Early to mid-career

Founded in 2004, THG is a leading vertically-integrated, global e-commerce technology group and brand owner, powered by its proprietary technology platform, Ingenuity.

THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.

Industry: Retail Tech, Beauty, Nutrition
Size: >8,000 employees
HQ: Manchester, UK
Bloom use case: Early to mid-career

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These insights give us more confidence to drive relevant L&D initiatives

These insights give us more confidence to drive relevant L&D initiatives

These insights give us more confidence to drive relevant L&D initiatives

The goal

The goal

A fast paced and fast moving organisation, THG wants to retain exceptional talent. The main goal is to give ongoing daily support to THG employees to see an uplift and shift in capability and performance.

A fast paced and fast moving organisation, THG wants to retain exceptional talent. The main goal is to give ongoing daily support to THG employees to see an uplift and shift in capability and performance.

The Solution

The Solution

With a vision to create a world where career coaching is democratized for the entire workforce, Bloom inspires, stimulates, and motivates–one day, one goal at a time.

With a vision to create a world where career coaching is democratized for the entire workforce, Bloom inspires, stimulates, and motivates–one day, one goal at a time.

Bloom is the only platform that pairs chat-based AI exercises with inspiration from mentors’ lived experience, human coaching and scientifically backed psychometrics — giving individuals an experience that provides real, tangible and actionable insights.

Bloom is the only platform that pairs chat-based AI exercises with inspiration from mentors’ lived experience, human coaching and scientifically backed psychometrics — giving individuals an experience that provides real, tangible and actionable insights.

The Results

The Results

£6.75M

Estimated annual cost saving due to increase in employee retention

Through actionable micro exercises on Bloom, THG workforce know exactly what they can do next to play on their strengths and improve in areas where they need to.

Through actionable micro exercises on Bloom, THG workforce know exactly what they can do next to play on their strengths and improve in areas where they need to.

"We’ve really valued the rich and consistent data that we’ve received from Bloom. The insights available, regarding the top career goals of our people have provided us with more confidence to drive strategic L&D initiatives, knowing that they will be well-received and relevant to our THG colleagues. This has driven productivity, people development and in turn, employee retention.'"

"We’ve really valued the rich and consistent data that we’ve received from Bloom. The insights available, regarding the top career goals of our people have provided us with more confidence to drive strategic L&D initiatives, knowing that they will be well-received and relevant to our THG colleagues. This has driven productivity, people development and in turn, employee retention.'"

Konrad Hill

Chief People Officer,THG

“Just having the conversation made me think about what’s going on and gain another perspective.”

“Just having the conversation made me think about what’s going on and gain another perspective.”

coaching feedback from thg employee

80X

80X

Scale of coaching


Bloom’s affording solution allows more workforce to be coached

Scale of coaching

Bloom’s affording solution allows more workforce to be coached

80X

Scale of coaching


Bloom’s affording solution allows more workforce to be coached

92%

92%

92%

Employees felt improvement through using Bloom

Employees felt improvement through using Bloom

92%

Employees felt improvement through using Bloom

9X

9X

Return on investment

Return on investment

9X

Return on investment

With Bloom, THG achieved their goal of a positive uplift and shift in capability and performance in their employees, building a future-ready workforce as a leading retail tech company.

We can uplift your workforce’s performance and retain your exceptional talent.

With Bloom, THG achieved their goal of a positive uplift and shift in capability and performance in their employees, building a future-ready workforce as a leading retail tech company.

We can uplift your workforce’s performance and retain your exceptional talent.

Let's set you up for success.

Let's set you up for success.

Let's set you up for success.

Let's set you up for success.

Let's set you up for success.